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Safe and Warm Advice Service

This is a Claimed service
Delivered by: Clackmannanshire Citizens Advice Bureau This is a Claimed organisation
Last updated: 15/09/2023

Our Safe & Warm Advice Service is funded by Scotland’s Gas Network (SGN) to help vulnerable people to use energy affordably, efficiently and safely. The service has a particular focus on asylum seekers, minority ethnic groups, travellers, Park Home communities, people with limited digital access and other vulnerable groups, and offers a wide variety of support including: 


  • energy efficiency advice
  • referrals to Home Energy Scotland (HES) 
  • help understanding bills
  • exploring payment options
  • communicating & negotiating with suppliers
  • debt resolution
  • benefit entitlement checks & referrals to the Warm Home Discount


The service also aims to address carbon monoxide (CO) safety issues in a bid to avoid preventable tragedies that can occur when people don’t know the dangers of this largely undetectable, poisonous gas

Addresses:

Navigate to each location using the following links below

Regions:
  • Clackmannanshire

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Energy Advice

Contact information

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