Support and Information Helpline
This is a Claimed service
If you live in Scotland and have a family member in prison you can contact us Monday to Friday from 9am – 5pm. If lines are busy, or you call outside of these hours, please leave a message or send us an email and we will get back to you as soon as we can.
When someone goes to prison it can be a challenging time for the whole family. At Families Outside we are here to provide you and your family with information and support regarding any issues you might be facing as a result of your family member’s imprisonment.
We can help and support you with any questions or concerns you may have.
Contact information
You can use the information below to get in touch with Support and Information Helpline